Services for Borrowers
At FedLoan Servicing, we're committed to easing the burden of student loan repayment for each of our borrowers.
This commitment starts at "Hello."
- We begin by providing borrowers with a detailed introductory letter explaining who we are and how we will guide them through successful repayment.
- We're continually working to make things simple and convenient for our borrowers.
- We offer a variety of payment options so borrowers can choose the method that best suits their unique needs.
Learn more about what FedLoan Servicing has to offer your students.
Get the answers to questions your students are likely to have.
View a sample timeline of communications for borrowers.
Borrower Support
If your student borrowers have questions about repayment, they can call our servicing center at 1-800-699-2908 or use the "Contact Us" link on our website.