Products for Schools

We approach student loan repayment from the borrower's perspective as well as yours.

Our products and services ensure that your borrowers have the right tools to manage their debt and you have access to resources to assist them.

Live training webinars are available to you and your institution. We offer weekly training sessions which last approximately one hour. We will walk you through an overview of FedLoan Servicing, the transfer of loan volume from the U.S. Department of Education (USDE), and our borrower tools and services. These sessions will also provide training on our school products and address any questions and concerns you may have.

Register today!

For your convenience, you can download and print the information presented in our webinars (8.5 MB PPT).

Default prevention

At FedLoan Servicing, we remain focused on preventing student loan default by providing our school customers with tools and resources to help manage your default rate.

Actively combat student loan delinquency

• Three-step default prevention letter series—We have student reminder letters available to meet your needs, whether you're working on early intervention or late-stage delinquency. Simply print the letter on your letterhead and mail to your students.
• Downloadable delinquent loan report—An exportable file is provided which includes all delinquent loans for your institution, the borrower's contact information (address, phone and email address), as well as their cohort year designation.
• Full loan portfolio listing—This report shows your school's complete portfolio of loans that we service.
• Online account information—Get direct access to repayment information and demographics for your FedLoan Servicing borrowers.
• Delinquent borrower counseling guide—This downloadable guide assists you with creating a default prevention plan on campus. Contains a guide to telephone outreach, including call scripts as well as questions and answers. – download (1.35 MB PDF)

Sign in to School Access to retrieve your reports and information.

Stay connected to your students' debt

• YouCanDealWithIt.com—The financial future of college students and recent graduates is the focus of our debt management website. YouCanDealWithIt.com offers tools to help your students successfully manage financial decisions. The site provides information and resources on:
  • Money management
  • Student loan repayment options
  • Budgeting
  • The benefits and dangers of credit cards

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