Help Center
We appreciate the opportunity to assist you.
What kind of help are you looking for
Find answers to your questions in our:
Contact FedLoan Servicing by:
Sign in to your online account to:
- Update your contact information
- Check your loan balance
- Make a payment
- View your payment and billing details
Trouble signing in to your online account
- Recover your username if you've forgotten it.
- Reset your password if it's expired or you've forgotten it.
- Unlock your account if you're locked out.
Go green, lose the paper 
Eco-friendly Account Access options like eBills, online payments, and Direct Debit reduce paper and save trees.
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We use the most advanced technology to ensure your privacy and security. If you have questions about how we work to protect your data, please review our privacy policy.
