Billing
Understanding your bill
Get the specifics on your billing statement and our billing cycle.
Paperless billing
Don't want paper? Go green and lighten the load in your mailbox.
Learn how to switch to eBilling.
Change your due date
Need a payment due date that fits your schedule?
Get the details on how to make the change.
Billing FAQ
- I'm still in school. Why am I getting a bill?
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One of two reasons. Look at the Bill Type on your billing statement.
If the Bill Type shows... Then you're receiving a bill because... Interest:
You requested to pay interest during your in-school period.
You're not required to make interest payments while in school, so you don't need to take any action if you can't pay your interest bill. However, any unpaid interest will capitalize (be added to the principal balance) when you enter repayment.
Install:
We haven't received information that you're currently attending a Department of Education approved school at least half-time.
If you're eligible to defer payments based on your attendance in school, we typically receive enrollment information directly from your school so you don't need to take any action. However, sometimes we don't receive enrollment information until a few weeks into the semester. If you're unable to make payments and wish to suspend them until we receive the appropriate information from your school to defer your loans, contact us.
- I lost my paper bill. What should I do?
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Sign in to Account Access to get your payment amount and pay your bill online.
If paying by check or money order, mail your payment to:
Department of Education
FedLoan Servicing
P.O. Box 530210
Atlanta, GA 30353-0210Please include your account number on your check or money order.