Contact FedLoan Servicing

For Borrowers

We appreciate the opportunity to assist you! Please visit our Help Center to find solutions to common problems and read our FAQ.

Or choose a contact option:

Credit Disputes

Submit credit disputes to us at the address listed below.

FedLoan Servicing Credit
P.O. Box 60610
Harrisburg, PA 17106-0610

What to include in your dispute

Provide the following information in your correspondence:

  • Your name, account number, and address.
  • Explain the details/information you are disputing.
  • Include any supporting documentation.

NOTE: If you don't have your account number, sign in to Account Access to obtain it.

For Schools

Please contact your sector-specific representative:

Not sure which sector your school is in? Contact our general school support.

For Partners

We are dedicated to your needs and are here to help.

Email us with any questions or technical issues you may be having with the partner portal.

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