Contact FedLoan Servicing

For Borrowers

We appreciate the opportunity to assist you! Please visit our Help Center to find solutions to common problems and read our FAQ.

Or choose a contact option:

Credit Disputes

Download, print, and mail the Direct Credit Dispute Form (PDF) to:

FedLoan Servicing Credit
P.O. Box 60610
Harrisburg, PA 17106-0610

Or write to us at the address above with the following information:

  • Your name, account number, and address.
  • An explanation of the details/information you are disputing.
  • Any supporting documentation.

NOTE: If you don't have your account number, sign in to Account Access to obtain it.

For Schools

Please contact your sector-specific representative:

Not sure which sector your school is in? Contact our general school support.

For Partners

We are dedicated to your needs and are here to help.

Email us with any questions or technical issues you may be having with the partner portal.